Information We Collect
Duct Ops does not currently use an online booking or callback form on this website. If you contact us by phone, text message, or email, we may receive the information you choose to provide, such as your name, phone number, email address, service address, and details about the service you are requesting.
How We Use Information
We use information you provide to respond to inquiries, prepare estimates, schedule and provide services, communicate about your job, process payments, and maintain ordinary business records.
Website Data
Our hosting provider may automatically process basic technical information needed to deliver and secure the website, such as IP address, browser type, device information, and request logs. If we add analytics or advertising tools in the future, this policy may be updated to describe those tools.
Sharing of Information
We do not sell customer personal information. We may share information with service providers only when reasonably necessary to operate the business, process payments, host the website, communicate with customers, or comply with legal obligations.
Payments
Payments may be accepted through Apple Pay, Zelle, and credit or debit card providers. Payment providers process payment information under their own privacy and security practices. Duct Ops does not intend to store full payment-card numbers on this website.
Contact
Questions about this policy may be sent to DuctOpsTx@gmail.com or by calling (832) 270-9395.
Policy Updates
We may update this policy as the website or our business practices change. The version posted on this website is the current version.
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